Hillcrest Educational Centers

The Clinical Department is staffed by the Clinical Director, Lead Clinicians, master level clinicians, school and clinical psychologists, psychiatrists, Adventure-Based Coordinators and Adventure-Based Counselors. Lead Clinicians are licensed in social work or psychology by the Commonwealth of Massachusetts, and all clinicians are either currently licensed or in the process of being licensed. Members of the Clinical Department participate in weekly individual supervision, monthly group supervision and monthly in-service training, as well as ongoing professional development experiences such as outside workshops and conferences. The Clinical Department also participates in practicum placement supervision of undergraduate and graduate students in social work and psychology.

Healthcare Services

Hillcrest healthcare staff consists of Head Nurses, R.N.s and L.P.N.s; a pediatrician, who serves as the Medical Director for the agency; psychiatrists and a registered dietitian. Nursing services are directed by the Coordinator of Nursing Services. Consultations with community medical specialists are coordinated with referrals from our pediatrician or psychiatrist. Emergency medical care is obtained at area hospitals. A full range of preventive and corrective dental care services are provided by the Hillcrest Dental Office, a Hillcrest subsidiary located in Pittsfield, Massachusetts.

Education Services

The Education Department is led by the Coordinator of Educational Services. Directors of Education supervise the 12-month education program at each campus. The Education Department is staffed by certified teachers with specialty training and expertise ranging from special needs, vocational and physical education to music and art. Along with academic requirements, Hillcrest emphasizes the development of interpersonal skills, self-esteem, personal development, independent living skills, vocational skills, and community awareness.

During class hours, the ratio of staff to students ranges from 1:2 to 1:3 depending on the program. These ratios allow each student to have a significant amount of individual attention and instruction, with teachers supported by teacher assistants, child care workers and/or other specialists.

Rehabilitation Services

The Rehabilitation Department is staffed by professionals licensed in speech, hearing, and language, and by an occupational therapist. Every student admitted to Hillcrest receives a full evaluation, which identifies specific rehabilitation needs.

Training Department

In order for Hillcrest Educational Centers to fully achieve its mission, our more than 400 direct care and professional staff participate in extensive training and professional development experiences on an ongoing basis. The Training Department provides all full time employees with a minimum of 24 hours of training annually and part time employees with a minimum of 12 hours per year. The ongoing training programs are created and delivered using the expertise of all departments, plus outside resources as necessary, to ensure quality care and consistency among the campuses.

Hillcrest staff are supported in taking full advantage of workshops and conferences in the region and around the country, and the agency offers a generous tuition reimbursement plan for college coursework and degree programs. Finally, in order to make contributions to the field of childrenís treatment, Hillcrest staff often present at national and regional conferences.

Maintenance Services

The Maintenance Department is led by the Director of Maintenance who supervises both generalist and specialist staff at all campuses. The Maintenance Dept. is responsible for the overall maintenance, repair and safety of all grounds and buildings; building renovations; vehicle maintenance and repair.

Food Service and Housekeeping

Food Services and Housekeeping is led by the Director of Special Services who supervises the Housekeeping Supervisor and all other Food Service and Housekeeping staff at the campuses. Working closely with a registered Dietitian, Cooks at each campus provide nutritious and satisfying meals and snacks for students and working staff, while Housekeepers at each campus provide general cleaning and special project work.

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